Frequently Asked Questions
What Do I Need To Get Started
Not much — just a willingness to take your author brand seriously.
We’ll start with a quick onboarding questionnaire where you provide:
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Your author name & pen name (if any)
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Book title(s) and cover images
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Short and long author bios
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Any links you already have (Amazon, social media, etc.)
If you don’t have these yet, we’ll guide you step-by-step.
How is StoryPulse different from others?
Most companies offering “author marketing” are publishers or editors who treat marketing as an afterthought.
StoryPulse Marketing is built by marketers — not publishers.
We focus exclusively on helping self-publishing authors build a real online presence with:
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Professional websites
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Branding
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Email list setup
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Ongoing marketing guidance
No vanity publishing. No upselling. No middlemen. Just real author-focused marketing support.
Do I need to have my book finished?
No.
Many authors begin building their platform months before launch.
We can:
- Create a “Coming Soon” landing page
- Build your email list before publication
- Prepare your brand for launch day
If your book is finished, we’ll help you maximize visibility immediately.
How much time will I need to devote?
We handle the heavy lifting.
Most authors spend 1–2 hours during setup and about 15 minutes per week afterward.
If you want to be more involved, great — but it’s not required.
Will you host my website?
Yes.
We provide fast, secure, fully managed hosting for all author websites we build.
As a matter of fact our platform is used by more developers than any other – that should tell you something!
Can you help me set up my Google Business Profile?
Absolutely.
A Google Business Profile is a powerful (and free) tool for authors.
Do I get an email with my author website?
Yes.
Every website plan includes a professional author email, such as:
Yes.
Every plan includes ongoing support for:
- Website updates
- Technical questions
- Marketing guidance
- Platform troubleshooting
We’re here when you need us.
Do you have a newsletter?
What is a domain?
A domain is your website’s address—like yourname.com. It’s the name people type into their browser to find you.
What is web hosting?
Your web host is where your website actually lives.
It stores your site’s files, images, databases, and serves them to visitors.
How does a domain connect to my website?
Domains use DNS (Domain Name System) to tell the internet where your website’s files are located.
What DNS records do I need to know?
Most site owners only use:
- A Record – points your domain to your host’s IP
- CNAME – points one name to another (e.g., www → yourname.com)
- MX Records – email settings
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What is DNS?
DNS is the internet’s “address book.”
It translates your domain name into the IP address of your web host.
How does DNS work?
When someone enters your domain name:
- The browser asks DNS for your website’s location.
- DNS looks up your domain’s IP address.
- That IP address points to your host’s server.
- Your host sends back your website.
This all happens in milliseconds.
Can you help me with reviews?
Yes — ethically.
We do not buy reviews or engage in prohibited practices.
We are not a review site.
We can help you. Some of these are third-party platforms that charge fees. We will set them up for you to operate.
- Set up a Beta reader system
- Set up an ARC (Advanced Reader Copy) system
- Build reviewer outreach lists
- Use best practices for Amazon, Goodreads, and BookBub
- Craft professional review requests
Do you provide support?
Yes.
Every plan includes ongoing support depending on your plan level. Free plans have email support only. Extensive website performane reposrts are available via email weekly.
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Website updates
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Technical questions
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Marketing guidance
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Platform troubleshooting
We’re here when you need us.
Do you have a newsletter?
Yes — the StoryPulse Author Newsletter, where we share:
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Book marketing tips
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Platform-building advice
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Industry updates
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Tools and strategies for self-published authors
You can subscribe anytime.
Can I cancel anytime?
Yes.
There are no long-term contracts.
If you decide to cancel, you can either:
- Take the entire website with you, or
- Have us archive it for future use
You always retain ownership of your site and content.
Do you provide support?
Can I cancel anytime?
Yes.
There are no long-term contracts.
If you decide to cancel, you can either:
- Take the entire website with you, or
- Have us archive it for future use
You always retain ownership of your site and content.
Do you provide support?
Do I need to do anything after buying a domain?
Yes—your domain must be pointed to your web host’s DNS or nameservers.
Your hosting provider typically gives you the correct settings.
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Resources
Resources & Articles For Managing Your Finances On Your Own
How Do Domains Direct Your Site to Its Host?
A simple guide for authors and entrepreneurs When you type a website name like yourname.com into a browser, something surprisingly complex—and incredibly fast—happens behind the scenes. Your domain, DNS, and your web host all work together to deliver your website to…
Type of Email
Formats and Purposes Email remains one of the most powerful tools in digital communication—whether you’re connecting with family, closing a business deal, or nurturing your audience through marketing automation. But not all emails are created equal. They differ in…
5 Essential Strategies to Make Your Book Stand Out
In today’s overcrowded book market, publishing your manuscript is only the first step. With thousands of new titles released each day, the real challenge is ensuring your book doesn’t just exist—but stands out, attracts readers, and leaves a lasting impression….